American Express Customer Support Job, Work From Home, Remote Job – Malaysia

Company Name: American Express

Name of Employment: Customer Care Professional

Required Education: Bachelor’s Degree

Work Hour: 8 Hour

Salary: $26/Hour

Location: Kuala Lumpur, Malaysia

Full Job Description:-

American Express welcomes you to share your resume so you can be considered for future Client Care Proficient (English speaker) amazing open doors in the Kuala Lumpur office.

Areas of chances might incorporate

• Correspondence Procedures
• Using time productively
• Profound Development
• Versatility
• Putting in any amount of work

Obligations:

• Convey top notch client assistance, while answering client’s requests and concerns through calls either for the US or Singapore market.
• Fabricate significant associations with our clients through a consultative methodology, grasping their current and future necessities, giving first contact goal and arranging a positive result for the client and American Express.
• Survey our clients’ necessities and recommend/advance elective items or administrations.
• Meet and surpass quality objectives, consistence guidelines and efficiency targets.
• Explore PC frameworks and applications to support our clients and empower them to take full advantage of our on the web and portable stages.
• Record essential data, for example, installment subtleties, client’s difference in subtleties, change of address and travel warnings.
• Re-focus on and adjust to a consistently evolving climate.

Capabilities:

• Conversant in English (verbal and composed) serious areas of strength for with abilities.
• Least 1 year of client assistance experience.
• Emphaticness to deal with troublesome discussions.
• Brilliant discussion, impacting and creativity abilities.
• Basic, logical, and ground breaking with critical thinking abilities, and solid meticulousness.
• Show individual greatness by staying positive in tough spots.
• Show an enthusiasm to serve by conveying exceptional help in each cooperation with our clients.
• The capacity and versatility to work in a high speed and dynamic climate as well as perform various tasks, utilizing numerous frameworks and computerized devices.
• Capacity to deal with an every minute of every day pivoting program.

American Express Customer Support Job, Work From Home, Remote Job – Malaysia