American Express Entry Level Job, American Express College Level Job, Remote Job WFH – Malaysia

Company Name: American Express

Name of Employment: Japan Commercial Maintenance – Voice Analyst

Required Education: Bachelor’s Degree

Work Hour: 8 Hour

Salary: $23/Hour

Location: Kuala Lumpur, Malaysia

Full Job Description:-

You Lead the Way. We Have You Covered.

With the right support, individuals and organizations have the ability to advance in staggering ways. At the point when you join Group Amex, you become piece of a worldwide and various local area of partners with an unflinching obligation to back our clients, networks and one another. Here, you’ll learn and develop as we assist you with making a vocation venture that is interesting and significant to you with advantages, projects, and adaptability that help you by and by and expertly.

At American Express, you’ll be perceived for your commitments, authority, and effect — each partner has the chance to partake in the organization’s prosperity. Together, we’ll win collectively, endeavoring to maintain our organization values and strong sponsorship vow to give the world’s best client experience consistently. What’s more, we’ll do it with the highest level of uprightness, and in a climate where everybody is seen, heard and feels like they have a place.

Join Group Amex and we should lead the way together.

Presentation

We are looking for enthusiastic, lively and certain English and Japanese speakers who are answerable for rejuvenating our image, making enduring relationship and upgrading the experience of our clients professionally.

Send off your vocation by joining the Japan Business Support and BTA Group inside the Client Satisfaction Organization (CFN) KL. CFN is a piece of Worldwide Administrations Gathering (GSG) and liable for offering top notch support insight for card individuals. It includes overhauling through calls and backend handling supporting card part questions, upkeep, business adjusting and vendor adjusting.

Key Liabilities

• Give support exercises to satisfy client demands
• Client correspondence through email/outbound calls to offer help on different enquiries
• Liaise with inside groups to facilitate any abhorrences or complex issues
• Perform specially appointed errand to help earnest client necessities and inward demands
• Keeping up with client subtleties precisely; sticking to consistence guidelines
• Taking care of messages and work cases to guarantee administration level arrangements are met
• Supporting different groups and offices when Corporate information and access is required

Capabilities:

• Familiarity with talking, perusing, and composing English and Japanese
• Least two years of working involvement with related field and with call taking care of involvement
• Solid insightful and critical thinking ability
• Solid client center mentality
• Advance PC expertise in both Japanese and English, including MS Word, Succeed and others
• Abilities in building and keeping up with business relationship
• Results driven with assurance to succeed
• Receptiveness to return on feed to work on individual execution
• “Can do” mentality and able to go past as an extraordinary specialist co-op
• Adaptable to work shifts hours as well as end of the week and Malaysia public occasion when fundamental
• Degree or more, with no less than 1 years’ involvement with the pertinent field. Certificate, with something like 1 years’ involvement with the important field. Specialized Authentication or same, with somewhere around 1 years’ involvement with the applicable field. (With the end goal of EP application)

American Express Entry Level Job, American Express College Level Job, Remote Job WFH – Malaysia